News
Comment input issue on some Android devices
November 10, 2022
Thank you for your continued support of Z-aN.
We have confirmed that some Android devices are unable to enter comments while watching a streaming video.
We are currently verifying to resolve the issue, but please try the following procedure to temporarily work around the problem.
Workaround: 1)
Hold the smartphone horizontally
Workaround: 2)
If the smartphone is held vertically, change the keyboard setting to one-handed mode.
(Refer to the image below.)
We apologize for any inconvenience this may cause and appreciate your understanding.